Market Research Industry
CRUSE has expertise in compliance management systems across many industries, including market research, data analytics and insights fields and (cloud) software developers.
Over the past 20+ years, CRUSE have worked with various organisations and professional bodies to develop industry and international standards, including those for the market research industry encompassing digital analytics.
When preparing for ISO 20252 certification, select an audit body with industry knowledge and working experience. Elissa Molloy is the Director of ISO Audit Solutions. She is a founding member of the Committee which developed ISO 20252 in 2006.
Elissa is currently the Secretary-General for the Asia Pacific Research Committee APRC, life member and CEO of The Research Society for 16 yrs, Honorary Fellow of the Market Research Society (MRS), current Chair of Standards Australia MB-005 Committee and a current member of International TC225 Technical Committee engaged in the review and update of ISO 20252: 2019.
CRUSE & ADIA
Norine Cruse represented AMSRO (now ADIA) on the Global TC 225 Committee responsible for developing the new ISO 20252:2019 Standard that establishes the terms, definitions and service requirements for service providers conducting market, opinion, and social research, including insights.
Norine co-developed ADIA's Information and Data Security Compliance System (phase one of the ISO 27000 standard for the market research, data, and insights industry). She is certified to ISO 27000 Standard which specialises in Information Security Management. She is an ISO 27001 Standard Certified Auditor.